Our Blog

October 15, 2011 - 3:04pm

Lorraine Kendall, our Patient Care Coordinator, has worked at Animal Hospital of North Asheville for 11 years and she has more than 25 years experience caring for patients in veterinary hospitals.

The position of Patient Care Coordinator is multifaceted and requires someone who thrives on having many different responsibilities. “I think I have the best job in the whole hospital,” said Lorraine. “My job puts me in touch with just about every part of the hospital. I get to work with clients and patients, as well as the doctors and staff. I love that my job is different every day. If...

September 14, 2011 - 3:14pm

First and foremost, the one universal truth about everyone at Animal Hospital of North Asheville is that we love animals. Next, you might think that we Surgery Technicians also love blood and the gore, but it isn’t like that at all. A surgical suite is one of the most organized, most precise and cleanest environments possible. We thrive on meticulous attention to detail. Everything has a place; everything has a purpose; everything must work perfectly! 

Surgery Technicians require advanced skills as well as meticulous attention to detail. We are both NC licensed Registered...

August 9, 2011 - 1:35pm

The Client Care Team of Animal Hospital of North Asheville Mission Statement

“Our mission, as the Client Care Team of The Animal Hospital of North Asheville, is to provide, in an informed and caring manner, to you, our valued client, the information and services that you seek to better care for your pet. To never assume limits on your care and love for that pet and to meet your needs in a manner that we ourselves would expect for our own pets.”

When visiting AHNA, the first and last faces you will see are those of our Client Care Team...

July 19, 2011 - 5:11pm

When the rest of Asheville is asleep, there is a team of dedicated Overnight Care Technicians/Assistants at Animal Hospital of North Asheville awake and attending to patient needs so that a patient is never alone or in need of care. Veterinary technicians or veterinary assistants work set shifts so that someone is always awake and gently caring for any pet hospitalized at Animal Hospital of North Asheville.  It is extremely rare to have staff paid for night shifts to be awake and attentive to patients all night long in a veterinary hospital.  If your pet ever needs to stay overnight at our...

June 3, 2011 - 9:10am

Exam Room Team Members, (ERTs) have many different responsibilities. To the pet's family, the  ERT is the friendly and familiar face that welcomes the pet and their family into the exam room. They listen to the concerns that the family has about the pet.

February 8, 2011 - 3:13pm

Bella was a young American Bulldog who had spent the first two years of her life in a puppy mill in Pennsylvania, reproducing for profit with no love or attention for her efforts. One day Bella had a horrible accident that tore the muscle almost completely off of her kneecap. Rather than pay for the expensive surgery to repair her injury, Bella's owners dropped her off at the local shelter in Pennsylvania in excruciating pain.

The shelter made an attempt to fix Bella's knee and then placed her in a foster home for recovery. No one was more surprised than her foster mom when three...

January 16, 2011 - 5:53pm

What does it mean when our mission statement says that we strive to see our actions through the eyes of our patients and to “minimize separation from the people they love” The “separation from the people they love” part is pretty simple. It means that we know your pet wants to be with you and for that reason you are always welcome to accompany your pet anywhere in the hospital. Of course, there are a few times you cannot be in the same room due to safety concerns, such as when your pet is having an x-ray taken or when your pet is receiving some of our chemotherapy treatments. Additionally...

November 23, 2010 - 2:02pm

It is the time of year that we stop to count our blessings. Among other things, here at Animal Hospital of North Asheville, we are so thankful that our patients are living longer, healthier, and more comfortable lives due to amazing advances in preventive care. 

September 29, 2010 - 4:00pm

We would like to share with you another example of how incredibly loving our amazing staff members and clients are. Cindy, who is Dr. Plankenhorn’s Exam Room Tech, brought us the idea of helping the pets of Asheville’s homeless people through the Project Connect 2010 event. Project Connect is an annual one day event that is held in conjunction with the VA Stand Down. The aim of Project Connect is to provide onsite barrier-free services to the homeless population of Asheville-Buncombe while facilitating community awareness and participation. Although Project connect had tried to help the...

August 29, 2010 - 3:00am

Animal Hospital of North Asheville is participating in Project Connect for the Homeless. Project Connect is an annual one day event that is held to provide onsite barrier-free services to the homeless population of Asheville-Buncombe while facilitating community awareness and participation. AHNA will be on hand to provide what care we can to the pets that belong to homeless people.


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