Whether you and your pets are new to AHNA, or if you’ve been seeing us for years, you have probably noticed we do things a little differently here. Treats are offered generously, pets are examined on soft, cozy blankets instead of cold metal tables, and you’re welcome to accompany your pet nearly everywhere they go in the hospital. These are examples of our efforts to reduce any discomfort, fear, anxiety and stress that your pet may experience during their visit. Although AHNA has been thinking along these lines for many years, there’s now a world-wide initiative that offers Fear Free certification for veterinary professionals. To date nearly three dozen AHNA team members have completed the Fear Free certification program, with more underway. We are proud to be part of the Fear Free initiative and excited for this opportunity to elevate our commitment to improving the lives and wellbeing of our patients. For more information on Fear Free and resources you can take advantage of at home, please see the Fear Free Happy Homes website.
In addition to all the benefits for our patients and their families, there was another unforeseen benefit to educating our team in the Fear Free approach: it brought us AHNA’s first Hospital Director, Kathryn Humphries. Kathryn is a Certified Veterinary Practice Manager who was in search of a practice that shared her passion for the Fear Free approach to veterinary medicine. Kathryn knew immediately after walking in the door how different AHNA is, and decided within 5 minutes that she was meant to be part of this wonderful team. Luckily our practice owners Dave and Betsy Thompson agreed, and soon Kathryn was relocating to Asheville to become AHNA’s first Hospital Director. For more information about Kathryn, please see her bio on our website. We are thrilled to welcome Kathryn to Asheville and to the AHNA family!