Important Recall of Select Hill's Canned Dog Food

Hill’s Pet Nutrition is voluntarily recalling SELECT canned dog food products due to potentially elevated levels of vitamin D. While vitamin D is an essential nutrient for dogs, ingestion of elevated levels can lead to potential health issues depending on the level of vitamin D and the length of exposure and dogs may exhibit symptoms such as vomiting, loss of appetite, increased thirst, increased urination, excessive drooling, and weight loss. Vitamin D, when consumed at very high levels, can lead to serious health issues in dogs including renal dysfunction. Pet parents with dogs who have consumed any of the products listed and are exhibiting any of these signs should contact their veterinarian. In most cases, complete recovery is expected after the discontinuation of feeding.

The affected canned dog foods were distributed through retail pet stores and veterinary clinics nationwide in the United States. No dry foods, cat foods, or treats are affected.

Pet parents who purchased the product with the specific lot/date codes listed should discontinue feeding and dispose of those products immediately. To have discarded products replaced at no cost, please contact Hill’s via our website or at 1-800-445-5777. If you have bought the recalled Hills products at the Animal Hospital of North Asheville, you can bring your product back to us.

Hill’s Pet Nutrition learned of the potential for elevated vitamin D levels in some of our canned dog foods after receiving a complaint in the United States about a dog exhibiting signs of elevated vitamin D levels. Our investigation confirmed elevated levels of vitamin D due to a supplier error.

We care deeply about all pets and are committed to providing pet parents with safe and high-quality products. Hill’s has identified and isolated the error and, to prevent this from happening again, we have required our supplier to implement additional quality testing prior to their release of ingredients. In addition to our existing safety processes, we are adding our own further testing of incoming ingredients.

For further information, please contact Hill’s Pet Nutrition, Inc. at 1-800-445-5777 Monday-Friday during the hours of 9am-5pm (CST) or at contactus@hillspet.com.

This voluntary recall only impacts canned dog food and primarily in the United States. It is being conducted in cooperation with the U.S. Food and Drug Administration. Impacted products outside of the United States will be subject to separate notices on the country-specific website.

If you are outside of the United States, please check your own country’s Hill’s website for more information

For questions about the recall please contact Hill’s:
Call from anywhere in North America at: 1-800-445-5777 from 8 a.m. to 5 p.m. CST, Monday through Friday.

SELECT PRODUCTS RECALL LIST:
Product Name/ SKU # /Lot / Date Code

NOTE: The products that are highlighted in bold print below are sold at Animal Hospital of North Asheville. We know that we have sold some of the affected lot numbers, however, at the same time we were selling lot numbers that were not recalled. The products highlighted are food that we stock and sell, so we recommend checking any food purchased at our hospital to be sure you do not have food affected by the recall. 

Hill's® Prescription Diet® c/d® Multicare Canine Chicken & Vegetable Stew 12.5oz (SKU #:3384)  LOT #: 102020T10 and 102020T25

Hill's® Prescription Diet® i/d® Canine Chicken & Vegetable Stew 12.5oz (SKU #: 3389)  LOT #: 102020-T04, T10, T19

Hill's® Prescription Diet® i/d® Canine Chicken & Vegetable Stew 5.5oz (SKU #: 3390)   LOT #: 102020T11, 112020T23, and 122020T07

Hill's® Prescription Diet® z/d® Canine 5.5oz (SKU #: 5403)  LOT #: 102020T17 and 112020T22

Hill's® Prescription Diet® g/d® Canine 13oz (SKU #: 7006) LOT #: 112020T19

Hill's® Prescription Diet® i/d® Canine 13oz (SKU #: 7008)  LOT #: 092020T30, 102020T07, T11, and 112020T22

Hill's® Prescription Diet® j/d® Canine 13oz (SKU #: 7009)   LOT #: 112020T20

Hill's® Prescription Diet® k/d® Canine 13oz (SKU #: 7010)  LOT #: 102020T10

Hill's® Prescription Diet® w/d® Canine 13oz (SKU #: 7017) LOT #: 092020T30 and 102020T11

Hill's® Prescription Diet® z/d® Canine 13oz (SKU #: 7018)   LOT #: 102020T04 and 112020T22

Hill's® Prescription Diet® Metabolic + Mobility Canine Vegetable & Tuna Stew 12.5oz (SKU #: 10086)   LOT #: 102020-T05, and T26

Hill's® Prescription Diet® w/d® Canine Vegetable & Chicken Stew 12.5oz (SKU #: 10129)   LOT #: 102020T04 and 102020T21

Hill's® Prescription Diet® i/d® Low Fat Canine Rice, Vegetable & Chicken Stew 12.5oz (SKU #: 10423)   LOT #: 102020-T17 and T19 and 112020T04

Hill's® Prescription Diet® Derm Defense® Canine Chicken & Vegetable Stew 12.5oz (SKU # 10509)   LOT #: 102020T05

Hill's® Science Diet® Adult 7+ Small & Toy Breed Chicken & Barley Entrée Dog Food 5.8oz   (SKU # 4969)   LOT #: 102020T18

Hill's® Science Diet® Puppy Chicken & Barley Entrée 13oz   (SKU #:  7036)    LOT #: 102020T12

Hill's® Science Diet® Adult Chicken & Barley Entrée Dog Food 13oz (SKU #: 7037) LOT #: 102020T13 and 112020T23

Hill's® Science Diet® Adult Turkey & Barley Dog Food 13oz   (SKU #: 7038)   LOT #: 102020T06

Hill's® Science Diet® Adult Chicken & Beef Entrée Dog Food 13oz (SKU #: 7040)     LOT #: 102020T13

Hill's® Science Diet® Adult Light with Liver Dog Food 13oz (SKU #: 7048)    LOT #: 112020T19

Hill's® Science Diet® Adult 7+ Chicken & Barley Entrée Dog Food 13oz (SKU #: 7055)    LOT #: 092020T31 and 102020T13

Hill's® Science Diet® Adult 7+ Beef & Barley Entrée Dog Food 13oz (SKU #: 7056) LOT #: 092020T31, 112020T20, and 112020T24

Hill's® Science Diet® Adult 7+ Turkey & Barley Entrée 13oz   (SKU #: 7057)    LOT #: 112020T19

Hill's® Science Diet® Adult 7+ Healthy Cuisine Braised Beef, Carrots & Peas Stew dog food 12.5oz (SKU #: 10452)
LOT #: 102020-T14, T21

Hill's® Science Diet® Adult 7+ Youthful Vitality Chicken & Vegetable Stew dog food 12.5oz (SKU #: 10763)    LOT #: 102020T04 and 112020T11

Hill’s recall expanded 

Last week, Hill’s Pet Nutrition voluntarily recalled 25 varieties of its canned dog food after it was confirmed that the products contained elevated levels of vitamin D.

Since the initial announcement, eight more lot/date codes have been added to the recall list.

Check for affected products in the table below:

Product Name /SKU #/ Lot Code / Date Code

Hill's Prescription Diet w/d Canine 13oz    (SKU #: 7017)     LOT#: 102020T12

Hill's Science Diet Adult Chicken & Barley Entrée Dog Food 13oz   (SKU #:  7037)       LOT #:  102020T14 and 112020T24

Hill's Science Diet Adult 7+ Youthful Vitality Chicken & Vegetable Stew dog food 12.5oz  (SKU #: 10763)     LOT #: 102020T05

Hill's Prescription Diet i/d Canine Chicken & Vegetable Stew 12.5oz    (SKU #: 3389)    LOT #:  102020T20

Hill's Prescription Diet g/d Canine 13oz   (SKU #: 7006)    LOT #:  112020T20

Hill's Prescription Diet i/d Canine 13oz    (SKU #: 7008)   LOT #: 112020T23

Hill's Prescription Diet k/d Canine 13oz   (SKU #: 7010)    LOT #:  102020T11

In a recent statement, Hill’s noted that it has expanded its customer service capacity to address consumers who are reaching out about the recall. “As pet parents ourselves, we understand the gravity of health issues with our pets,” the release noted. “We have extended our call center hours and tripled the number of people on our phones, so we can take time with every pet parent.” The company is asking affected consumers to reach out via phone  (1-800- 445-5777), email, or message us on Facebook.

Pet owners in possession of any recalled product should discontinue feeding it immediately and return the unused portion to the retailer for a full refund. Those whose pet is showing clinical signs of excess vitamin D are urged to contact their veterinarian. 

If Hill's product(s) was purchased at AHNA, clients will be able to return for a credit. AHNA is not able to take back Hill's food purchased from anywhere else. 

(source dvm360)