We so greatly appreciate your votes in the Mountain Xpress Best of WNC poll! Once again we have been voted the #1 Veterinarian in WNC! It means a great deal to all of us to be recognized for the work we do. Thank you!
Although we have won this award many times, we do not take your vote for granted. We are constantly trying our best to improve the quality of care that we provide.Over the past few years, we have been proud leaders in the fear-free veterinary care movement that is taking place, and we are excited to learn even more about how to reduce fear in our patients. During the past year, twenty-one of our staff members have become certified in Fear Free Veterinary Care and many more have studied the materials. Being totally fear-free is a lofty goal and not attainable for every single pet, but we have learned more and more about how to reduce stress in our patients. Our hospital design, the use of positive reinforcement with treats or toy rewards, gentle handling techniques, knowledge of canine and feline body language, the use of drugs when needed, and the use of calming adjuncts such as music, Thunder Shirts and special pheromones are all ways that we try to make visits to our hospital as pleasant as possible. Best of all for the pets is our policy allowing you to accompany your pet in the hospital. This link tells you more.
The reality is that having the finest in equipment and knowledge is no longer enough, because evidence is mounting regarding the detrimental effects of stress and anxiety on the health and well-being of our patients.
Please always speak up if you know a way we can help your pet become fear-free.
You and your pets deserve the finest care there is, and we appreciate your recognition of the work that we do. And of course, the most important 'votes' to us are the purrs and tail wags we receive from your pets.
Many, many thanks from our AHNA family to yours!