We are very proud and grateful that Animal Hospital of North Asheville has again been voted Best of WNC in the Mountain Xpress poll. We strive every day to provide the best care for the pets of our community (and their people), and we are honored to be recognized for doing what we love.
Although we have won this award many times, we do not take your vote for granted. Over the past few years, we have been proud leaders in the fear-free veterinary care movement, and we are excited to learn even more about how to reduce fear in our patients. Most of our staff members have become or are in the process of becoming individually fear free certified. One of our top goals is to earn PRACTICE CERTIFICATION which takes Fear Free to the next level – from an individual to a joint effort that requires the entire practice team to work together to achieve certification.
Being totally fear-free is a lofty goal and not attainable for every single pet, but we have continued to learn more about how to reduce stress in our patients. Our hospital design, the use of positive reinforcement with treats or toy rewards, gentle handling techniques, knowledge of canine and feline body language, the use of drugs when needed, and the use of calming adjuncts such as music, Thunder Shirts and special pheromones are all ways that we try to make visits to our hospital as pleasant as possible. One of our goals is to minimize separation of pets from their people, whether the pet is here for an outpatient visit, awaiting a surgical or dental procedure, or hospitalized due to illness. “The Back” is a dirty word at our hospital, with its connotation of being a place where patients are taken for bad things to happen to them!
The reality is that having the most up-to-date equipment and medical knowledge is no longer enough, because evidence is mounting regarding the detrimental effects of stress and anxiety on the health and well-being of our patients. We are committed to doing everything we can to prevent or relieve illness, pain, fear and anxiety in our patients, and recognizing and honoring the bond between people and their pets.
Thank you very much for your vote of confidence, and for allowing us to be part of your family!