Payment Policies

Payment is due in full at the time of service. We gladly accept cash, debit, all major credit cards and checks. We also offer Care Credit financing to help make the highest quality care accessible to all our patients.

Please don’t hesitate to ask for an estimate of services as you’re discussing treatment options with your veterinarian. Discussing any financial concerns should be discussed prior to exam and treatment will help your doctor tailor the best care possible for your pet while keeping within your budget.

If at any time during your pet’s stay you find that you have questions, concerns, or specific needs that you would like addressed regarding payments or veterinary care, please don’t hesitate to present them to your doctor or the staff in the Admitting Office.

If you have any questions, please contact us today at (828)-253-3393.

What is CareCredit?

CareCredit® is a line of credit extended by Synchrony Financial that is reserved for healthcare expenses (including veterinary care). Qualification for CareCredit® (and the amount that will be approved) is determined by Synchrony Financial depending on your credit rating. There is no interest charged on CareCredit®, provided your balance is paid in full within the given promotional period (usually 6 months or 12 months, depending on your balance).

Highlights of the CareCredit program:

  • Low Monthly Payments (3% of the Total Balance)
  • Interest Free For 6 Months
  • Determine Approval in a Few Minutes
  • No Annual Fee

You can visit or call (800) 677-0718 to apply for Care Credit.

Pet Insurance

Pet insurance can provide you with peace of mind. It is a relief to know that if your pet needs care that you will be able to make the decision based on what’s best for you and your pet without concern for cost. Enrolling in pet insurance before a veterinary diagnosis can provide coverage for your pet’s future healthcare needs.

There are many choices in the pet health insurance market. They are not all the same and it can be confusing to pick the best option for your pet.  We encourage families to research their individual fee schedule for best possible coverage. 

Please Click Here to learn more about choosing the right Pet Insurance for you.

Vet Care Assistance Websites